MGT404 GDB Solution spring 2019
By keeping in view the above scenario I suggest following responses to Byke to over come the problems they are facing regarding their customer satisfaction.. as everyone knows that customers are the lifeblood of an organization.
1.Put your customer’s complaint at first
2. Try to solve the minor problems at the spot.
3. Make your internet service accessible.
4. Train your drivers to well behave the customers.